When you first login, you will see the IaR Website Dashboard. The Website Dashboard is 95% User Login specific. This means that changes you make to your own dashboard will only be seen by you. The other 5% is a System Setting (for all users) that you can adjust.
Customizing the IamResponding Website Dashboard
This video will help you to see how the Custom Display can be modified, and you can make it your own.
Website Customizable Display-Training Video
After you have learned how the customization works, you will want to create your agency's first member. A 'generic login'* that you will use on your station display. This login is meant to have zero permissions, or additional settings on it's profile. The purpose of this user, is just to display IaR on your station computer(s).
The only fields you need to include on this profile are the First Name, Last Name, Username, Password and Email Address. We often suggest that you use your own email address on this 'generic login' profile.
*You don't ever want to leave a personal account logged in, and unattended. Your members could get into the site and start changing settings/profiles, and system would log that changes were being made by the incorrect individual.
- Using the 'generic login', you can customize the Non-Emergency Screen so that it is fun and informative for your department. Include things that are non-emergent, like images, the events calendar, the weather. This is what your members and perhaps the public will see when viewing your station display screen, when there is no incident taking place.
- You can customize the Emergency Screen so that when an incident takes place (using the automated trigger you set up), the Dashboard will switch to the Emergency Screen. You want to include 'operational' items, like who is Responding, Maps, Incident Data.
- The Emergency Screen is for the beginning of your incident response, so that your responding members will be fully informed about the current incident.
- The Emergency Screen doesn't need to stay visible until the incident is completed. Typically it should display only long enough that your first (and perhaps second) wave of responders can see the incident details. Typically 15-30 minutes is plenty of time. Then the automation will set the Dashboard back to the Non-Emergency Screen to wait for the next incident.
Hardware to Display the IaR Website
At this point you are a member of the system, and you also have a 'generic login' to use on your station computer.
- The station display is just the IamResponding Website.
- We suggest a Windows 10+ computer, running the most current version of Google Chrome, or Mozilla Firefox.
- We suggest a Raspberry Pi 3-4 with their most up to date versions of the RasPi OS available on those devices.
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Monitors? - We get asked about monitors all the time. Should you get a TV or a Computer monitor?
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- How far away will the viewer be?
- 1-6 feet, is a great for a computer monitor
- 6+ feet, is great for a TV monitor
- How big do you want it to be?
- Bigger isn't always better. You want clarity, and viewability.
- How far away will the viewer be?
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Get your 'generic login' up and displayed for your members to see and start asking questions. At this point (if the CAD Text Incidents are functional) your screen can/should switch to and from the Emergency Screen to provide vital call information.
Agency Logo
Your agency's logo is located in the upper Left of the IaR Website Dashboard. As an Admin you can upload your agency's patch/crest/mascot. Doing this will help your members feel at home when they first login.
Go to the 3-Lines in the upper Left, and select Administrative Functions.
Hover over the System Settings button on the Left. (Any of the changes here affect all members the same = System Settings)
Under the System Settings, go to Manage Subscriber Logo.
Automated System Settings
In this section of the Administrative Functions, under System Settings you will see many other agency-wide system functions.
You will inevitably come back to this section in the future and fine-tune some options.
For now, let's first look at the Automatic Clear Screen, and the Automatic Toggle View. These two options allow you to control how often/when your IaR Website dashboard refreshes and switches display views.
- Automatic Clear Screen - When your members respond to an incident; how long after their ETA do you want their names to auto-clear off the Now Responding display?
- Automatic Toggle View - Your IaR Website Dashboard has an Non-Emergency mode, and an Emergency mode (we will look at that next). This setting controls when, and for how long the Dashboard switches between the two.
Do you have a fun tip, or a suggestion of something to add to this article?
Email us at: Support@EmergencySMC.com, Subject Line: Attention to Steve, ZD-Article