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IaR Website - Audio Troubleshooting

Steve
  • Updated

When your IamResponding Website audio stops working, we have learned that this may be a Browser-Setting, and activated due to inactivity over a length of time.

Please see the settings below, for your Web Browser.

Google Chrome

Mozilla Firefox

 

 

Google Chrome

  • Enter to IamResponding login page and Login to IAR Dashboard
  • Then, locate Browser options and click on Settings

  • Locate Privacy and security and go to Site Settings

  • Expand Additional content settings and click on Sound

  • Select option Sites can play sound

  • To ensure permission is activated, add url (https://dashboard.iamresponding.com/) on Allowed to play sound section

 

Mozilla Firefox

  • Enter to IamResponding login page and Login to IAR Dashboard
  • Then, locate Browser options and click on Settings

  • Locate Privacy & Security and go to Permissions section, then, locate Autoplay setting and click on Settings button

 

  • On Settings – Autoplay window, locate Default for all websites field and set it to Allow Audio and Video and press Save Changes button

 

 

 

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