Steve
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Activity overview
Latest activity by Steve-
Steve created an article,
Incident Creation Tool - Dispatch Screen
Manual Dispatching from the IaR Dispatch ScreenThe incident creation tool provides users the ability to create and update incidents directly within IamResponding via the web dashboard, mobile apps,...
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Steve created an article,
Structured Incident Data
Within the mobile apps and website dashboard, users will be able to view incident data in a structured format, where each individual data field will be identified and displayed accordingly.Click he...
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Steve created an article,
Structured Incident Data
Within the mobile apps and website dashboard, users will be able to view incident data in a structured format, where each individual data field will be identified and displayed accordingly.Click he...
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Steve created an article,
Transfer Hydrants to Another Agency - How to
Hydrant TransferGiving permanent control of Hydrants to another Agency This will be useful when you have added hydrants that may be in the jurisdiction of another department. You can transfer the c...
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Steve created an article,
Test My Notifications - App Menu Tool
In the App on the Left-Side Menu there is an option for Test My Notifications. This tool allows you to test your various alerts types.*Except, Apple devices can't test the Critical Alerts function....
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Steve created an article,
TwoToneDetect Suddenly Stops - Troubleshooting
When TwoToneDetect (TTD) goes "offline," it usually refers to one of two things: the program has stopped running, or it has lost its connection to IamResponding.Because TTD is often a "set it and ...
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Steve created an article,
TwoToneDetect & Live Audio Troubleshooting
Troubleshooting audio for TwoToneDetect (TTD) and Live Audio requires a methodical approach because the software relies on a consistent, "clean" analog signal to decode digital tones. Whether you a...
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Steve created an article,
New Enhanced Mapping Experience for IaR App
We’ve completely upgraded our mapping engine to provide a faster, more reliable experience for our iOS users. This update introduces a native mapping engine built specifically for your iOS device...
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Steve created an article,
Maintaining Messaging Groups
Quick Reference Guide: Messaging Group TroubleshootingFollow these steps to ensure Messaging Group remain active and functional for all members.How to Refresh a Malfunctioning GroupIf a group isn’t...
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Steve created an article,
Message Tile & Scrolling Message
1. The Relationship and Activation of the Scrolling MessageIdentical Function: The Scrolling Message (at the bottom of the dashboard) and the Messaging Tile are the exact same function. The differe...