What does the message mean?

IaR members have the ability to Respond to IaR by Calling-In to an assigned Toll-Free Number.  That Toll-Free number will recognize the member by their Caller ID.

Sometimes when members belong to multiple IaR agencies, the assigned Toll-Free number may be the same for both agencies.

What can you do?

The only fields related to this error are the 6 Call-In Number fields shown in the image below. 

Just take the displayed number off the members profile (in these 6 fields) and you should be all set.

• You CAN still use the affected phone number in members Text Message Address.  Just not within their Call-In number fields.

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