Steve

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Articles

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  • TTD Instance Down Alerts

    If you get a popup on your IaR App that says "Instance Down", This means your TwoToneDetect (TTD) audio system is down for some reason (ie. has lost power, internet connection) etc.These notificati...

  • IaR Website - Audio Troubleshooting

    When your IamResponding Website audio stops working, we have learned that this may be a Browser-Setting, and activated due to inactivity over a length of time. Please see the settings below, for yo...

  • IaR Website - Station Display

    The IaR website dashboard is highly customizable and can be configured to display critical information for your department on a station display. The article provides instructions on creating a "gen...

  • IamResponding Wearable Apps

    IaR App Version 2.11.0 or newer is required.An introduction to IamResponding wearable apps and their functionality.Wearable apps from IamResponding seamlessly integrate with smartwatch devices, emp...

  • Notification sound on silent/vibrate mode?

    IamResponding provides the ability to get most IaR App alerts when your device is on Silent or Vibrate modes.Due to Android and Apple devices being inherently different, each system is set up, and ...

  • -Digital Alerts For Train Derailments

      What are Digital Alerts?Digital alerts are often alarm activations that are triggered by security solutions, personal safety, and other public safety solutions that may not yet have risen to the ...

  • Now Responding - Apparatus

     The “Now Responding - Apparatus” dashboard tile allows users to view the current status of apparatus on the IaR website dashboard.As unit status is updated within IaR, the dashboard will reflect t...

  • Self Dispatching / Create an Incident

    The manual incident dispatching tool allows users to create and update incidents directly within IamResponding (IaR) through the web dashboard, mobile apps, and ECC portal. Web Dashboard Create and...

  • Text Messaging Assistance

      Important Message for IamResponding Users Experiencing Missed or Delayed with Text Messages:   IamResponding text messages are sent via SMTP (email to carrier, then to the end user’s device). How...

  • Forgot Username or Password | Can't log in

    This article provides a guide for users who are having trouble logging in to their IamResponding (IaR) account. It explains that login credentials are case-sensitive and offers two main options for...