Starting in August 2025, members on AT&T and its affiliate carriers will see a change in their IaR text messages, receiving only the first 160 characters. To ensure critical information is still delivered, agency administrators can use Parsing for Text Display to remove unnecessary data and move important details to the beginning of the message.
Managing Your Text Messages
Stopping All IaR Texts
To stop receiving all IaR text messages from your service, text the word STOP to 4401. If you only want to stop texts for a specific agency or account, it's better to log in to your profile and disable text messages for that particular agency.
Restarting IaR Texts
If you've previously stopped your IaR text messages and want to start receiving them again, text the word START to 4401.