Real-Time 911 Caller Location Data: A Game Changer for First Responders
IamResponding now provides real-time mobile 911 caller location data through an integration with RapidSOS, a feature available at no additional cost. This powerful tool enhances situational awareness for first responders by displaying live caller locations and historical "breadcrumb" trails directly on the IamResponding map. It's especially crucial for incidents in challenging environments like apartment complexes, roadways, large campuses, or remote areas, where precise address information is often lacking.
Beyond the caller's immediate and past locations, the system also provides vital details such as the distance from the CAD incident, location uncertainty radius, and the time of the last received location. This live data is available for the first 10 minutes of a CAD incident. Additionally, when available, the integration may provide health profiles, vehicle telematics, and alarm data.
This feature significantly reduces response times and improves outcomes by enabling faster, more accurate deployment of resources. Agencies can view these details within their IamResponding app, toggling between CAD incident and caller locations on the map.
To enable RapidSOS location data for your agency, contact dispatch@emergencysmc.com
FAQ:
Q: How long can users see live caller location and how long is the final location viewable?
A: Live caller location is viewable for 10 minutes from the start of the 911 call. After 10 minutes, the most recent live location and historical breadcrumb data remains available.
Q: How do I identify the most recent caller location on the map?
A: The most recent caller location is a red pin with a white phone icon. Historical locations are green dots.
Q: How frequently do breadcrumb markers appear?
A: New location data is retrieved and plotted every 60 seconds for up to ten minutes.
Q: When there is a C pin plotted when routing a CAD incident, how will the distance be shown between the caller and the CAD incident?
A: If a "C" pin (indicating unroutable CAD location) is plotted, the distance line will be displayed between the "C" pin and the most recent caller location.