IamResponding offers multiple ways to receive alerts, including email, text message, website notifications, and the IamResponding iOS App Notifications and Android App Notifications. We strongly recommend configuring at least two different notification methods for optimal reliability. To ensure your iOS and Android apps function properly, please follow our App Help article.
Why Redundancy Matters
No single notification method is foolproof. Factors outside of our control can impact or delay any delivery method, please see the following article about text messages vs push notifications. Relying on multiple notification channels ensures you receive alerts promptly.
Important: While we encourage using supplemental notification methods like push, text, and email, do not abandon your pagers. These methods should complement, not replace, your primary paging system.
Email & Text Message Notifications
Your IamResponding profile includes four fields for contact information:
- Email: Specifically for email addresses
- Secondary Email Address: If you have multiple email addresses
- Text Message Address: Designated for Text Message Addresses
- Pager Address: Designated for an Alphanumeric Pager Address
Each field can store an email or text message addresses. This is separate from app alerts, which are managed within the app itself.
Key Point: When entering an address, pay attention to the field you're using. If you enter a text message address in the "Pager" field, you must select the "Pager" option in your notification settings to receive alerts via that address.
Internal Messages: When sending internal messages, select "All Methods" to ensure everyone receives the message, regardless of their preferred notification method.
Text Message Notifications
Important Note: Text message notifications depend on your cellular carrier for final delivery. While IamResponding sends the message to your carrier, factors within their network may affect delivery speed or reliability. For the most reliable notifications, prioritize the IaR App.
To receive text message notifications, use your 10-digit cell phone number followed by your carrier's specific text message domain (e.g., @txt.att.net for AT&T).
Finding Your Carrier's Text Message Domain:
- If your provider is listed in the table below, use the corresponding address:
| Carrier | Text Message Address |
| AT&T Wireless | @txt.att.net |
| Bell Mobility | @txt.bell.ca |
| Bell MTS | @txt.mts.net |
| Boost Mobile | @myboostmobile.com |
| Cellular One | @cellularone.txtmsg.com or @mobile.celloneusa.com |
| Fido / Microcell | @fido.ca |
| FirstNet | @sms.firstnet.com |
| Illinois Valley Celular | @ivctext.com |
| Koodo Mobile | @msg.koodomobile.com or @msg.telus.com |
| Mobilfone | @page.mobilfone.com |
| Rogers | @sms.rogers.com or @pcs.rogers.com |
| Sasktel | @sms.sasktel.com |
| Sprint PCS (now Sprint Nextel) | @messaging.sprintpcs.com |
| Telus Mobility | @msg.telus.com |
| T-Mobile | @tmomail.net |
| Tracfone | @txt.att.net (if this does not work, please try the following: @mycingular.textmsg.com; @vtext.com; @messaging.sprintpcs.com; @tmomail.net You may need to manually try each to figure out which carrier you are. |
| US Cellular | @email.uscc.net |
| Unicel | @utext.com |
| Verizon | @vtext.com |
| Virgin Mobile USA | @vmobl.com |
If your provider is not listed:
-
- Send a text message from your phone to an email address.
- Check the "From" address in the received email. This is your text message address or will help you identify your carrier.
iPhone users: To avoid sending an iMessage, send your test text message to an email address not associated with an iCloud account.
Remember: Cellular providers can change their text message addresses. If you experience issues with text message delivery, contact your provider or IamResponding support for assistance.