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Notify Others When Responding

Melanie Dawn
  • Updated

The Notify Others feature allows you to inform selected contacts when you respond to an emergency. The IamResponding system can send an outbound message (email) to up to five different email addresses. The notification includes details about who responded, when they responded, and what the response was.

Example Notification:

  • Who: Bill Smith is responding
  • As/To: Station 1
  • For: Central Fire Department
  • At: 01/01/2024, 13:21

How to Set Up Notify Others

 

From the Website

Navigate to Administrative Functions.
Administrative Functions.png

 

Navigate to Members & Edit A Member

  1. Select Members and choose the member profile you wish to update.
  2. On the member’s profile, look for the Notify Others section.
  3. Add the email addresses of the people you want to notify when the member responds to an emergency.
edit a member.png

 

 

From the App

Go to Settings.
Pull out menu-settings.png

 

Select the top option, User Profile & Credentials.
Agency Settings-portrait.png

 

Scroll down to Notify Others When I Respond and add email or text message addresses.

User Profile and Credentials-portrait.png

Notify Others When I Respond-portrait.png

Note: Some mobile carriers (such as AT&T) may not reliably deliver messages that come through email. If you're encountering this issue, we recommend using an alternate email address to ensure notifications are delivered. 

 

 

 

 

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